FAQ

Frequently Asked Questions

Do you have exam only option for Food Safety Manager?

Yes we do. Even better when you register for exam with online payment option we will send you free study guide and link to practice test.
To book your online exam click here and select date and time you want to come in for the exam.
Exam appointments are available Monday through Friday 10:00 AM to 5:00 PM

I booked online exam only. Can I change it to classroom training and online exam

Yes you can.

Can I cancel my order?

Unfortunately no, as all sales are final. However you can reschedule the exam or training session at no cost. Rescheduling should be made within three months from the date of purchase.

What is online exam? Can I take it at my home or office?

Online exam is you give using computer/laptop provided by us. Results of the online exam are available immediately after the exam.
You cannot take Food Protection Manager exam at home. A registered proctor needs to be present to administer the exam. You will have to come to our office for the exam.

What if I fail the exam?

If you fail the exam on your first attempt, you can retake the exam immediately. Retake fee is $75.00. If you fail on your second attempt you need to wait for 2 months before you can retake the exam. Our guarantee includes free training if you fail the exam. You can attend the classroom training for free. If you also need any help with a specific topic our instructors will be more than happy to explain the topic in greater details.

Am I at the right place for Food Safety Manager class that is required by City to operate my food serving outlet?

Yes you are the right place. FoodSafetyMA provides classroom training and online certification exam package. On successful passing you get your “Food Safety Manager” certification from WeServeSafely.

Do you offer any group discounts?

Yes we do. Group discounts are available for group of 5 and above. Please use discount code GROUP5 during checkout to avail the discount.

What type of training you provide?

We provide classroom training. It consist of videos, presentation and interactive question answer session. Duration of the training is approximately 4 hours.

What is your class schedule?

We offer food safety training Monday through Friday 10:00 AM to 3:00 PM.
Exams are conducted immediately after the training. You are allowed 2 hours to finish the exam.